Thank you so much Rory!!! June 23, 2017 23:21
One of the really great things about our business is the time our customers take to make sure we know how much they love our products, our service and our prices!
Rory from Burlington was good enough to post his comments on a Facebook ad for us (and other Little Critter owners!) to see ... Thank you so much again!
"Really good quality food and great service . always delivered on time and the prices are amazing.
If your buying from a pet store you should really try these guys out"
We love getting these comments from our customers!!! June 23, 2017 23:18
Amanda from Burlington was kind enough to post on one of our Facebook ads ...
"Best service ever. Highly recommended!
This is where I get my guinea pigs food from. Amazing prices!"
As always, we appreciate your business so much and are very grateful you took the time to comment on our service, products and prices as well ...
The 2017 1st Cut hay is here and it's green, lush and fabulous! June 04, 2017 02:31
We just got 1st Cut hay off 4 of our fields and it is incredibly nice in every way!
Top quality Timothy/Grass and 80% Timothy / 20% Alfalfa hay that smells and looks incredible and is ready to deliver to you for your Little Critters ...
Always remember that hay is an organic product and needs time to cure and "dry down" completely. While we bale it dry, it will take a further 3-4 months before it has completely finished its drying process. During that time, its very important to keep it up off the ground on a skid or a table and allow plenty of airflow around it. Don't seal it into a plastic bag or storage bin - allow it to breathe on all sides ...
We look forward to delivering this new hay to you in the coming weeks and months - please let us know if we can answer any questions for you on it
The piggies continue to love our hay! May 16, 2017 01:49
Kyla was good enough to let us know her piggies thoughts on our hay yesterday!
"Thank you so much. My piggies heard the bag and squeeked with excitement "
We appreciate your continued business so much Kyla! Thank you for letting us know ...
The "Gourmet Hay" boxes look amazing and are such an incredible hit! March 10, 2017 16:11
We love making the Gourmet Hay boxes and it shows!
The very finest, top quality soft Meadow Hay is chock full of the finest quality, human grade botanicals, dried flowers and leaves, baked pine cones and dehydrated fruits ...
The Gourmet Hay not only looks amazing but when you open the box, you will be tempted to munch on it yourself! The smell is incredible and everything in there is dried naturally with no additives, sugars, preservatives, etc
We don't scrimp on the quantities either. What you see in the picture is exactly what you get - a LOT of variety and a lot of each product so your Little Critter can have different taste sensations in every healthy mouthful!
Treat your Little Critter to a Gourmet Hay Box today!
Our hay and pellets continue to be a HUGE hit! January 25, 2017 03:03
The comments are pouring in from happy owners once their little critters try our hay and pellets!
This is the latest email received ...
Thank you again!
You are SO welcome Mariyah and thank you for taking the time to thank Roger and I!
We appreciate your business and your kind words so much ...
Bunnies are jumping for joy (and into the bin!) for our hay! December 02, 2016 00:23
Lori from Pickering sent this wonderful email to us last night on her bunny's thoughts about our hay!
"We have approx 1/4 bale left at this time. I will definately be ordering more once this lot runs out.
Carrie's guinea pigs LOVE our hay!!! November 27, 2016 03:36 1 Comment
Thank you so much Carrie for letting us know what your piggies think of our hay (compared to the "other stuff!"
"Hi my small animals love your hay! Funny thing we ran out in between recent delivery and had to buy at the store a temporary bag - it was terrible! It was all granular and powdery - nothing rich and lush like your hay!"
We appreciate your business very much!
Kumfy Coats are fabulous to keep your dog toasty warm this winter! November 25, 2016 11:38
Lynn from Toronto was kind enough to post this message about her experience with us on her Kumfy Coat purchase!
"Do not buy your Kumfy coats from anyone else. The service is excellent but more important the product is exceptional. I am thrilled with it and the price is less expensive then any other place I checked. Thank you so much Donna. I'll post a picture of Holly in her new coat soon."
You are so welcome Lynn! So glad to hear that Holly will stay nice and warm this winter in her Kumfy Coat and heated Gel Pak!
Our Customer Service levels can't be beaten! October 14, 2016 02:28
We are always getting such nice emails from our loyal clients that we are happy to share!
"I cannot believe the care and attention to detail you provide on a simple bale of hay. From alerting me to the delivery so I know when to expect you, to how carefully it is wrapped in a heavy plastic bag so there is no mess for me to worry about, you are absolutely brilliant. And I haven't even mentioned how my bunnies now go crazy as soon as they hear the rustling of the bag and run around in circles squeaking. They never did that with the store bought hay and I had to clean out so much hay that they wouldn't eat before. With yours, there isn't even 1 piece left in their enclosure - ever!
You have a customer for life! Thank you so much! "
It certainly helps when NO chemicals are used on our hay at all - EVER! No preservatives, no pesticides, no acid to dry it down quickly - just natural wind and sunlight before we bale it, and that's all. Its healthier for you and your family and your pets and that's what matters the most!
Clients are going crazy over our Jack Daniels oak whiskey barrels! October 14, 2016 02:27
We have just launched the "Oak Whiskey Barrel" division of True Colours Products and our clients are going absolutely crazy over them!
In the 6 weeks since the launch of this new product line, we have many repeat customers and new customers that have seen them in someone's "Man Cave" or bar and have to have one of their own!
The quality of these barrels is exceptional and many are re-purposing them into special tables or sinks and they become a real point of pride and interest in their special areas!
Contact us for selection and availability as to how you can have one of these very special original and unique oak whiskey barrels for your own!
Bunnies continue to RAVE about our hay! October 14, 2016 02:06
Josee from Niagara was good enough to write and tell us:
"Hi there! Our bunny LOVES your hay bales. She wouldn't touch the store bought stuff. After comparing it to your products I guess I can't blame her. Your products and service are fantastic! Thank you"
We know we are on the right track with our products and our service when we continue to get emails like this daily from our clients!
Thank you so much Josee for taking the time to let us know!
Our hay is always such a hit!!! October 13, 2016 03:23
Every day we continue to receive such nice emails from clients on the hay we deliver to them!
"The hay is fantastic! My bunnies eat it faster than you would believe!
Another happy hay client! September 29, 2016 23:52
Katie from Guelph was kind enough to email us and let us know what her bunnies thought of our hay!
"Just letting you know the bunnies have dived right into the hay and are now very happy to have a quality bale in the house :) Thanks for the great service, happy bunnies make me a happy customer! "
You (and your bunnies!) are very welcome Katie! Thank you so much for letting us know!
We love getting nice emails from non clients too! September 09, 2016 09:45
Sometimes it is just the right thing to do to walk away from a sale and point the client in the right direction to buy the product they need closer to home so they don't incur high shipping costs ...
This lovely lady lives in the USA and was interested in purchasing product from us and I knew with shipping factored in, it simply wouldn't be fair to accept her order and take her money so I sourced the product for her in her State and sent her the link and received this email back from her ...
"Thank you so much for your honesty. I can't express exactly how much that means to me. I wish that there were more people and companies with the degree of integrity that you have.
The decorative corn stalks are available now for your home & events! August 19, 2016 02:30
The beautiful, rustic corn stalks are now available for your home décor and to add that special "country" touch to parties, weddings, trade shows and events!
Available in both untreated and treated formats - the treated corn stalks can be used in trade shows, under tents, indoor events, public events, etc where fire code requirements mandate they are treated with a specialized fire retardant.
The treated corn stalks will be treated with SafeCoat FR41 Broad Spectrum Fire Retardent. It is non toxic and contains no harmful ingredients.
Contact us for your rustic corn stalk requirements today! We also have beautiful white, orange and green pumpkins available as well as beautiful potted mums in a variety of colours ...
We have fire retardent straw bales available for rent or sale! August 19, 2016 02:21
We now have available both untreated and treated straw bales for your wedding, trade shows, parties and events!
The beautiful golden wheat straw bales are approximately 38 lbs each and are 37 x 16 x 20 inches,
The treated bales use SafeCoat FR41 Broad Spectrum Fire Retardent which is an absorbent, non toxic product that contains no harmful ingredients and provides excellent protection should someone drop a cigarette on the straw bales at your event. It is also a fire code requirement for all trade shows, events under tents, indoor events, public functions, etc
The bales are available for your functions that require fire resistant straw bales to meet Fire Code and insurance mandates - contact us for pricing and information for your next event!
Our timothy hay continues to impress the bunnies! August 11, 2016 23:15
Jaki from Kitchener was kind enough to write:
"My bunny LOVES your timothy hay! You guys are wonderful. Thank you!"
Thank you so much Jaki for taking the time to let us know! We appreciate your feedback so much!
Joey the kangaroo gave us a "paws up" for our hay! July 29, 2016 12:22
Joey is owned by Ringtail Ranch and Rescue and he loved our timothy hay and thought the alfalfa hay we brought along as a special treat for him was really special as well!
Joey happily does regular "Roo" stuff on a daily basis which includes grazing on grass and hay and he also visits special needs schools, does walks for special events like autism awareness, and is available for corporate and private events ...
Roger loved meeting and visiting with Joey and we were happy to provide him with nutritious and tasty hay from our fields to meet his dietary requirements!
To learn more about Joey and Ringtail Ranch and the wonderful work they do, visit their website at: www.ringtailranchandrescue.com
Another "thumbs up" for our hay products! July 22, 2016 04:38
Liv from Toronto was kind enough to email to let me know how happy she was with our hay!
"Thank you! I received the hay- it is great, exactly what my two guinea pigs needed at a better price than the pet shop hay I have been buying!"
You are very welcome Liv! We are so happy you like the hay we are producing and you love the savings it offers to you!
Our straw bales were a hit!!! July 12, 2016 02:11
Justine from St Mary's, ON is planning a birthday party for her little guy and the theme will be "My First Rodeo"!
We were happy to provide the beautiful golden straw bales for the event and to also send along some horse shoes so the guests could have a good old fashioned game of Horse Shoe throwing at the party!
Its so nice to get messages like this back from our customers ...
"Roger just delivered the straw. What a nice man! I can't say enough thanks and how happy I am to have found your ad!"
Thank you so much for your business Justine and I hope you have a wonderful birthday party for your little cowboy!
Our party was a hit thanks to your wonderful service! July 01, 2016 08:14
Alicia from Stoney Creek wrote:
"Thank you for your wonderful and professional service! Our parents Anniversary party was such a hit with the straw bales you delivered for our "Country Themed Event"! They were heavy and so well packed and withstood a lot of sitting on them and general merriment as the drinks flowed!
I recommend you highly for anyone looking for punctuality and high quality products with a professional company.
Oh! And our guests loved the fact that we gave them a bale to take home as mulch for their gardens afterwards!
Thank you again
Thanks Dayle (and Licorice!) on your nice comments on our hay! June 28, 2016 07:04
Dayle just wrote:
" Licorice confirms the tastyness of this hay! She hasn't stopped munching since I put a pile in from of her! "
Thanks for letting us know Dayle! And so happy to hear that Licorice approves!
Another nice message on our hay! June 27, 2016 01:46
Brooke was kind enough to write this message this morning on our hay ...
"Got to recommend this hay, my guinea girls love it! "
Thank you so much for taking the time to do so! We appreciate your comments and your business!
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